Q: IP Camera Tool shows error information “Subnet does not match, dbclick to change!” 

A:Normally, it is the reason that router cannot give the camera an ip address automatically. You can set a fixed LAN ip for the camera. When you set its ip, please keep the camera and your router or PC in the same subnet, in other words, keep the first three section of IP address the same.

Q:How to load the activeX in Windows7 Computer 

A:Some people have been having trouble accessing their Wireless IP Camera using Windows 7 and IE. If you are running Windows 7 and are having trouble installing the Active X Control Module with Internet Explorer, you are probably getting an error related to the “DVM_IPCAM2 ActiveX Control Module” which states “Windows has blocked this software because it can’t verify the publisher.” If this is happening to you then you can fix it by changing your iE Internet Options as instructed here:1) Open internet explorer, click Tools –> Internet Options.
 2) Click the Security tab –> Custom Level button.

Under ActiveX ensure the following are set to enabled:-Run ActiveX and plug-ins – Enabled-Download Signed ActiveX Control – Enabled-Script ActiveX controls marked as safe for scripting – EnabledSet the following to “Prompt”:Download unsigned ActiveX Control – PromptInitialize and script ActiveX controls not mark as safe – Prompt
3) Click OK and Apply and OK. Restart the browser.